Unknown Commission List

The Unknown Commission List has been updated.  To claim a commission please email Anna at accounting@fareconnect.com

Belize Resorts

I have 2 clients that would like to vacation in Belize.  Does anyone have any suggestions for Resorts on the beach, preferably All Inclusive.

Thanks

Freddie

Freddie Hancott

Travel Business Owner
Fareconnect Travel Agency
780-264-1687

email: freddie.hancott@fareconnect.com

Check out my Facebook Page - Fareconnect Travel - Freddie Hancott for daily deals

Please remember prices and packages can change at any time.
Do you need insurance we provide many different types for your needs.

Tip of the Week

Did you know that you can hold a vacation with Transat Holiday's for 24 hours.  Just call Transat with all of the particulars as if you were booking.  (Full names, DOB ete)  Ask Transat to place a 24 hour hold.  It is a great way to guarantee a price for a client who needs a little more time before they book.

Transat Holidays 2014-2015 Europe Training Academies

Transat Holidays are hosting training sessions on the following dates and locations: 

 

·         February 11     Regina Ramada Plaza Regina 1818 Victoria Avenue

 

·         February 12     Saskatoon The Willows 382 Cartwright Street

 

·         February 13     Winnipeg Hilton Winnipeg Airport Suites 1800 Wellington Avenue

 

·         February 18      Calgary Fort Calgary 750 9th Avenue SE

 

·         February 19      Edmonton Polish Hall 10960-104 Street

 

Please see the attached link and sign up for your area.  Seats fill up fast so signup today.  Remember there is a $25 dollar fee for no-shows.  Start time is 5:30PM all area's

 
http://www.doinganevent.com/onlinesubscription.php?cmdAction=previewfinal&module_id=357&CIN=199&langue=EN
 

 

Sirev Newest Feature Training

Sirev's newest feature, DYNAMIC PACKAGING - Flights & Hotels has arrived.  Here is a short training video that will walk you through a booking.

Flights & Hotels

http://www.youtube.com/watch?v=bTpuzP_tfRc

Please note: Transfers are not included in this type of package.

Visitor Visa’s

In the past two weeks, Fareconnect.com has had two cases where clients were denied boarding flights, as they did not have the proper Visa’s to enter the United States.  In both cases, the clients were leaving Canada heading to Europe via the United States.  Even though they are on the international side, they are still required to clear customs prior to boarding.  Two points to take away; always ask your clients if they have the proper passports / Visa’s to enter the country and tell them to confirm this prior to their departure.  The second point is that we are not experts, so always put the responsibility on the client.  Always assist them and help them but never claim that you know the answer.

In the two cases above, the two agents handled it correctly.  Although disappointed, the clients were not disgruntled at Fareconnect.com as they were made aware of the responsibility by the agents prior.

Important - Balance Due Date

We recently had an issue with an agent and the balance due date.  It is extremely important that you understand the consequences of missing a balance due date.   If a client puts a deposit down on a trip and they do not cancel before the balance due date, they are charged for the trip in full.  There are misconceptions to some that they just lose the deposit.  The fact is that they have now guaranteed the trip.  As an agent it is important that you inform your client at time of deposit and follow this up prior to the due date.  If you cancel a trip, ensure you receive a confirmation email from the client requesting cancellation and a email from the supplier confirming the cancellation.