All consolidator tickets sold needs to be approved prior to
ticketing. For example if you purchased
a ticket for your client through Huntington.
Huntington will email Fareconnect to approve the ticket. Area owners are responsible to approve their
area tickets while Head Office acts as a backup and approves all others. As an Agent, it is important to realize that
until it gets approved it is not ticketed.
If you send a quick email to your approver stating that you just booked
a ticket on Huntington and it is a good ticket, it will save time. Remember this is a human process, so mistakes
will happen. It is your responsibility
to your client to ensure that it gets ticketed.
If the deadline is missed to ticket the transaction is invalid. The price
quoted/paid is no longer valid.
The reason for this company policy is to protect against fraudulent
tickets. Remember, you are responsible
for tickets booked both through your website or by yourself. This is a layer of protection for
you. Having personally paid Huntington
$4000 for fraudulent tickets, I appreciate this double check.
