The biggest agency killer is agents not returning phone calls on time or not at all. Remember our agent site is a great resource and so are we. The agent site now has steps on how to book a wedding group and almost everything you need. Your office or myself are always there to support you so don't leave clients in the lurch. Try to answer and book them while they are still on the phone or with you. If you have to get back to them do so quickly. The longer you wait the less likely you are to complete the sale. These webinars are invaluable so don't miss them. Darren
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